Technology Help for Students and Parents
What if I need help?
If you need assistance with logins that are not listed above or if you are using the process above and not able to get in, please contact our HelpDesk:
- Phone: 731-506-3450
- Email: firstname.lastname@example.org
- Submit an issue online: Click here to submit an issue to HelpDesk
- Online support session: https://support.jmcss.org
Google / Google Classroom
Students can access Google with the username and password provided in their parent PowerSchool account.
Microsoft Teams / Office 365
Students can access Office 365 (including Microsoft Teams) with the username and password provided in their parent PowerSchool account.
Clever is a Single Sign on platform that students will use to launch educational platforms such as iReady, Edmentum, and Apex Learning. To sign in to the Clever portal, students can use the “Sign in with Active Directory” option and use their JMCSS credentials provided in their parent PowerSchool account. Then, they will simply click on the icon for the platform they want to access and it will launch in a new tab. Some schools may provided printed badges that can be used to log in to Clever using a webcam.
What if I can’t get in to PowerSchool?
If you can’t log in to PowerSchool, please use the reset password button or contact your child’s school directly for assistance.